Description
Comprehensive AODA Training for Inclusive Customer Service
Welcome to Clüdee’s AODA Training course, designed to help your business meet Ontario’s accessibility laws while fostering an inclusive environment for all customers. Our interactive, user-friendly course equips your team with the essential skills and knowledge to serve customers with disabilities effectively.
What You Will Learn
- Understanding of AODA standards and compliance requirements
- Techniques for effective communication with customers who have disabilities
- How to communicate with people with disabilities
- Best practices for inclusive customer service
- Practical examples for building a more inclusive business
Benefits of Completing AODA Training
- Ensure legal compliance with AODA standards
- Improve customer satisfaction and accessibility
- Reduce the risk of non-compliance penalties
- Receive a window sign to display at your business
What to expect
1. Order Confirmation:
- Email Confirmation: You’ll receive an email with your order details and how to access the training.
- Account Setup: Follow instructions to set up your account or log in if you’re a returning user.
2. Enrolling Your Team:
- Course Dashboard: We make it easy to enroll your team using their email address or cell phone numbers.
- Mobile-based learning: Your team can access the training through their phone or on a computer.
3. Support and Assistance:
- Customer Support: Contact us anytime via email at hello@cludee.com for customer questions and technical support.
4. Completing the Course:
- Finish Your Training: Each team member earns a certificate once the course is completed.
- Display Your Window Sign: Show off your certificate at your location or online to demonstrate your commitment to accessibility.
5. Feedback and Continuous Learning:
- Share Your Feedback: We’ll ask for your thoughts on the course to help us improve.
- Stay Updated: We’ll keep you informed about additional learning opportunities and AODA updates.
Contact hello@cludee.com for more information.
